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Latest News > 6th March 2007

goithost selects Telstra Europe as Facilities Partner to improve service and reduce costs.

goithost Internet Ltd, a leading wholesale and managed services provider for medium sized UK businesses, has signed a long-term, multi-million pound contract with leading business telecoms service provider, Telstra Europe, to run its main hosting facilities in Telstra's datacentre in London's Docklands.

See also:
- Light Reading
- Telstra Europe press release

goithost's primary objective in changing supplier was to stabilise operational expenditure for both space and power and ensure availability of additional technical space to support anticipated growth. It also required a datacentre with enough on-site office space for its team of Network Operating Centre engineers, who are on call 24 hours a day.

Telstra was selected because of its impressive state-of-the-art Docklands datacentre, its competitive pricing, its strong reputation for hosting and the strength of its account management and technical teams, all of which set it apart from its competitors.

goithost Internet Ltd was so impressed by Telstra's datacentre facility that it took over 200 square metres of technical space in November 2006 - three times its original requirements, in anticipation of future growth. The company has since acquired several new customers and is adding another 95 square metres of space, with further capacity for more servers should the expansion continue.

Robin Balen, Director of goithost commented, "We were frustrated with the price hikes, lack of expansion room and inconsistent account management with our previous supplier. Telstra offered an excellent long term commercial deal providing us with the stability we required in order to expand our business".

"The support provided by Telstra's dedicated team of account and facilities managers was also second to none throughout the initial consultation and fit-out period. This high standard has been maintained now that we are live. Nothing is ever a problem - even when we had a query at 10pm on the Sunday night before we moved into the datacentre they were happy to help us".

Simon Vye, CEO, Telstra Europe, added, "The demands for hosting, co-location and business continuity services have rapidly increased. The market has become increasingly more competitive and is showing no signs of slowing down. However, there is no excuse for hosting providers to fail on the service levels they provide, or to charge extortionate pricing. We are delighted to have been selected by goithost on the strengths of our facilities, account management and commercial proposition and look forward to many years of successful partnership".

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About goithost

goithost Internet Ltd is a privately owned company founded in 2000, which provides connectivity and outsourced managed hosting for the critical business infrastructure of around 100 small and medium companies, as well as an extensive range of wholesale services to the ISP industry.

goithost operate their own London metro dark fibre ring, which is capable of delivering over 300Gbps of diverse connectivity. Their main hosting suites and 24/7 NOC are at Telstra's London Hosting Centre, with additional POPs in all of the major London hosting facilities.

About Telstra Europe

Telstra Europe is a wholly-owned subsidiary of Telstra Corporation Limited (ASX:TLS). Operational in Europe for over 14 years, Telstra offers an extensive range of voice and data services including total managed network solutions using Global IP-VPN (MPLS), Internet, ATM, Frame Relay, Private Lines, hosting and co-location services and enhanced voice solutions to medium sized business and multinational corporations in the UK. Additional value added services include fully managed CPE, network reporting, consulting, planning, project management, service tools, which enable customers to monitor and view their network status 24/7 and customer support seven days a week.

Delivering connectivity business solutions, value-added services and complex managed IP solutions, Telstra Europe's portfolio is complemented by its independently-owned and managed switched network. Switches are located in London, Birmingham and Manchester working alongside 14 co-location points throughout the UK. Additionally, state-of-the-art, resilient datacentres are located in London, Docklands and Cambridge.

Parent company, Telstra Corporation Limited, is a full service global telecommunications company.